The first impression that welcomes your valued guests should be a lasting of sophistication and utmost competence.
“Hospitality Services” since the guests and
clients who are served in
this area should feel as though welcomed by a most hospitable
host.
Heretofore conference rooms were scattered on all floors
and, in many
firms, at the corners of each floor. This necessitated the
visitor
getting an eyeful of the inner workings of the busy office.
A new
approach led to a more manageable scenario: The Reception
Area
and Main Conference Rooms centered on one floor.
This arrangement solved two major problems: the guests were
spared the
view of secretarial stations piled with papers, and busy
associates
eating pastrami sandwiches at their desks; and, certainly
as
important, the set-up by conference room staff, and the
inevitable
clean-up, was streamlined, no longer requiring roller skates
to get
to the various conference rooms in scattered locations throughout
the facility.
The Conference Center is the sophisticated answer to welcoming
the
important guest or valued client.
Along with the advent of the well-appointed reception-conference
room/catering kitchen complex, the food service and the
need for
professional cleanup has become paramount. Many firms find
that
the use of office staff to carry out these services causes
certain
problems: anxious to serve, but not to perform the necessary
cleanup; limited knowledge of the sophisticated service
demanded
by the new regime; and there is the additional drawback
of the lack
of trained backup in the case of absenteeism.
Enter the professional Conference Center Hospitality Staff
trained to
professionally set-up the conference areas, to serve the
long, ongoing
conferences, and, at the same time, enthusiastically maintain
a
spotless environment in the immaculate kitchen...china,
crystal, and
utensils ready to serve. All the while, well-trained backup
personnel
are ready, available for special occasions and in case of
replacement.
This is the answer to true hospitality.